🔥 Kickstart Your ServiceNow Career at Infosys – IT Consulting Role in Bangalore! (1–2 Yrs Exp)
Job Title: IT Consulting – ServiceNow Developer
Job ID/Reference Code: INFSYS-EXTERNAL-221371
Location: Bangalore, India
Company: Infosys Limited
Job Type: Full-time
Industry: IT Services and Consulting
Work Experience Required: 1 to 2 Years (ServiceNow Implementation Role)
Educational Requirements: Bachelor of Engineering (B.E./B.Tech)
Service Line: Cloud & Infrastructure Services
Job Summary:
Are you ready to be part of a team that leads the future of digital transformation? Infosys is seeking a ServiceNow Developer who is passionate about configuring and implementing scalable, robust solutions within the ServiceNow platform. This role offers the opportunity to work on key ServiceNow modules like ITSM, ITOM, ITAM, HRSD, and more while collaborating across teams to create value-driven digital solutions. If you’re driven by challenge, innovation, and are eager to grow in a fast-paced consulting environment this role is tailor-made for you!
📌 Key Responsibilities:
As a ServiceNow Developer in the IT Consulting team, your day-to-day activities will include:
• Planning, executing, monitoring, controlling, and closing all technical tasks related to the configuration and implementation of the ServiceNow platform.
• Performing hands-on development and configuration across multiple ServiceNow modules, including:
Incident Management
Problem Management
Change Management
Service Catalog
Asset Management
Configuration Management Database (CMDB)
Knowledge Management
Agent Workspace and Employee Center
Writing and configuring advanced scripting and logic, including:
Business Rules
Script Includes
UI Policies
REST API
Client Scripts
Access Control Lists (ACLs)
Notifications
UI Pages and UI Macros
SLAs and OLAs
• Working on REST and SOAP-based integrations to connect ServiceNow with other platforms.
• Leveraging hands-on experience in Service Portal development and Performance Analytics.
• Building and modifying workflows using Flow Designer.
• Diagnosing and resolving platform issues, answering complex technical queries, and offering support and troubleshooting.
• Supporting project documentation, including process documentation, solutioning documents, and operational runbooks.
• Collaborating with cross-functional teams to ensure holistic, high-quality technology solutions.
• Exploring alternate technical solutions through research, literature surveys, and POCs (Proof of Concepts).
• Assisting with requirement gathering, functional specification, and translating business needs into detailed design documents.
• Supporting solution configuration, resolving issues through root-cause analysis, and identifying solution alternatives.
• Contributing to internal initiatives and upskilling efforts to improve delivery standards.
Required Skills & Qualifications:
• 1 to 2 years of experience as a ServiceNow Developer in an implementation or configuration-focused role.
• Solid understanding of ITIL principles.
• Experience working with modules like ITSM, ITOM, ITAM, HRSD, CSM, ITBM, and more.
• Experience integrating ServiceNow with external systems using REST/SOAP.
• Hands-on with Performance Analytics and ServiceNow Portal.
• Experience in workflow design and automation.
• Understanding of Scrum and Agile methodologies.
• Strong communication and engagement skills able to work with clients and internal stakeholders effectively.
• ServiceNow Certified System Administrator – Mandatory.
🏆 Preferred Skills:
Experience in implementing advanced ServiceNow modules such as:
• ServiceNow HAMPro (Hardware Asset Management Professional)
• ServiceNow SAMPro (Software Asset Management Professional)
ServiceNow Discovery
ServiceNow Integration Hub
• Familiarity with:
Change Management
ServiceNow IT Operations Management (ITOM)
Exposure to CSM, HRSD, and ITBM modules will be a bonus.
Demonstrated ability to work on solution design, technical documentation, and platform governance.
Technical & Professional Competencies:
Primary Technologies & Tools:
Infra Tool Administration – ITSM – ServiceNow Platform
ServiceNow Modules:
ServiceNow-CSM (Customer Service Management)
ServiceNow-HRSD (Human Resource Service Delivery)
ServiceNow-ITAM (IT Asset Management)
ServiceNow-ITBM (IT Business Management)
ServiceNow-ITOM (IT Operations Management)
Preferred Tool Competencies:
Tools > ServiceNow/SNOW
Tools > Service Now > ServiceNow-ITOM
🚀 Take Your Next Step – Apply Now!
If you’re passionate about ServiceNow development and excited about solving digital transformation challenges for leading global enterprises, then Infosys is the place for you.
Tap into your potential. Help shape the digital future.
👉 Click “Apply” now and join Infosys in its mission to navigate the next.
🔹Apply link : Click Here For Apply
🔹 WhatsApp : Tap To Join Now
About Infosys Limited:
Infosys is a global leader in next-generation digital services and consulting. With over four decades of experience in managing the systems and workings of global enterprises, Infosys expertly steers clients through their digital journey. We enable businesses in more than 56 countries to navigate their digital transformation using AI-powered core, Agile digital at scale, and always-on learning through our continuously improving ecosystem.
Why Join Infosys?
Be part of cutting-edge digital innovation
Work with some of the world’s largest organizations
Access to continuous learning, certifications, and career advancement programs
Join a collaborative, diverse, and inclusive workplace culture
Flexible work-life policies and strong ethical governance
Infosys is committed to equal employment opportunities and a workplace free from discrimination. We believe in creating an inclusive environment where every employee feels valued and empowered.
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